/ EAGLE EYE SECURITY

Entering the new millennium and the challenges of globalization, service providers in developing nations are faced with the challenge to compete and excel in a liberalized market place. Service providers are to increase and regenerate their products in line with the expectations of the customers.

We, at EAGLE EYE SECURITY SDN BHD, strongly believe that in order to meet and exceed our customer’s requirements and expectations, we need to build our organization around the concept of Customer Relationship Management (CRM). In a nutshell, CRM gives priority to the needs of the customer to ensure total satisfaction. Proper training and education given to our security guards is the foundation of quality service that we offer. In order for security service to be effective, security personnel should be well trained on their basic duties and responsibilities. They should be able to respond to all emergencies and situations firmly and effectively. We assure that our security officers are well capable of handling duties assigned to them with even a short notice.

All our guards are given the required basic training prior to development and they are also given refresher courses for time to time. Employees who show potential are given advanced training with a view to hold increased responsibilities and with a possibility of promotion to higher ranks.